Frequently Asked Questions
Find answers to common questions about your Shop Elan experience
How do I determine my size?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Do you restock items that are sold out?
Many of our popular pieces are restocked seasonally. You can sign up for 'Back in Stock' notifications on the specific product page to be alerted first.
What materials do you use in your clothing?
Shop Elan prioritizes high-quality fabrics including organic cotton, linen blends, and recycled polyester. Specific material compositions are listed in each product description.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination.
How should I care for my Shop Elan garments?
To maintain the longevity of your items, we recommend following the care label instructions. Most of our delicate items prefer cold washes and air drying.